Your Privacy Matters

Privacy Policy

Last updated: September 10, 2026

This Privacy Policy explains how Mi Coach Valerie (“we,” “us,” or “our”) collects, uses, and protects the personal information you share through our website and coaching services. By using this site, you agree to the practices described here.

Information We Collect

We collect only the information you choose to share with us. This may include:

Contact form: your name, email address, and message.

Membership agreement: your name, email, phone number, and signature.

Booking: scheduling details collected by our third-party booking provider (Cal.com), including your selected date and time.

Email communications: the content of messages you send to us or receive from us.

We do not collect sensitive data such as payment card numbers — payments are processed securely through Stripe and Cal.com.

How We Use Your Information

We use the information you share to:

Respond to your inquiries and coaching requests.

Schedule and deliver coaching sessions.

Send you session reminders, resources, and follow-up communications.

Maintain records of signed agreements as required by professional coaching standards.

Improve our website, content, and services.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only when necessary to provide our services — for example, with our booking (Cal.com), payment (Stripe), and email delivery providers — and only to the extent needed to perform those services. We may disclose information when required by law or to protect our legal rights.

Data Retention

We retain coaching records, including signed agreements and session notes, for a minimum of three (3) years in accordance with International Coaching Federation (ICF) standards, after which they are securely destroyed. Other information, such as contact form messages, is retained only as long as needed to respond and provide follow-up.

Cookies and Local Storage

This website uses minimal local storage to remember your language preference (English or Spanish). We do not use advertising cookies or third-party tracking cookies. Our third-party booking and email tools may set their own cookies to function properly; please review their policies for details.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us at relationshipcoachvalerie@gmail.com. You may also unsubscribe from non-essential emails using the link in each message.

Security

We take reasonable measures to protect your information, including secure transmission and storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adult women. We do not knowingly collect information from anyone under 18. If you believe a minor has shared information with us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please email relationshipcoachvalerie@gmail.com.

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